This training program will explore how the initiatives that have the most value and result in true continuous improvement efforts are often the ones that are developed by a specific operational area such as accounts payable. If a metrics program is developed by the business owner of an operation, the results will be well defined and will represent the process components very well and will help to drive results. With a real time dashboard, actions can be immediately taken based on the results.
We measure processes so that we can determine how well things are working and if there are opportunities for improvements. Metrics provide a window of visibility, measure performance, and provide historical trends.
Metrics, dashboards, and tools for financial transactions have been around for years, but they may not have resulted in a call to action for various reasons.
It is critical to link metrics to tangible objectives, or project goals, so that the results are not looked upon as only a reporting exercise. The results should drive a call to action as well as continuous process improvements. As an example, within the accounts payable process, we’d like to ensure that the implementation of invoice automation has achieved process efficiencies as well as a reduction in cost per invoice. If the anticipated results are not met, the appropriate action plans need to be established.
Areas Covered in the Webinar:
Chris DoxeyConsultant, ChrisDoxey
Chris Doxey, CAPP, CCSA, CICA is an independent consultant providing Internal Controls and Business Process Best Practice Solutions. She has held senior management positions in accounts payable, procurement, internal auditing, internal controls, Sarbanes-Oxley compliance, payroll, logistics, financial systems strategy, and financial integration at Digital, Compaq, Hewlett Packard, MCI, APEX Analytix, and Business Strategy, Inc. She was recruited to assist MCI (formally WorldCom) recover from their internal control challenges. She has a bachelor's degree in English, a bachelor's in accounting, a master's in business administration, and a graduate certificate in project management. Chris has written numerous articles and published two handbooks: AP Leadership Skills and Implementing a Controls Self Assessment Program for Your Account Payable Process. Chris presents at several conferences and provides a multitude of webinars each year.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. TrainBanking would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.
Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.
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